Privacy Policy

We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

For more on our Privacy Policy click here


Payments

All prices are shown in USD dollars.

All transactions made with G.VITERI will be charged in US Dollars.

All payments made from G.VITERI’s website are made via 2Checkout secure payment.

For payment questions please contact us: sales@gviteri.com


Shipping

All G.VITERI website orders are shipped via DHL, unless otherwise noted.

$35 USD flat rate worldwide per item.

“In stock” items will be dispatched within three working days of receipt of payment and we will email you if there are any delays.

Items shown as “Backorder” will be shipped as stated in the product description.

All import duties and taxes assessed by customs are responsibility of the customer. G.VITERI is also not responsible for any international shipping delays caused by the customs clearance process.

For more info on shipping please contact us: sales@gviteri.com


Returns

All sales are final.

Every G.VITERI piece is carefully handmade by skilled Ecuadorian artisans, and then pass a thorough quality check. This ensures maximum quality in all of our products.

Please keep in mind that all of our products are 100% handmade so each item is unique. Colors and dimensions might vary slightly.

If for some reason you are not happy with your purchase please contact us: sales@gviteri.com

* This clause only applies to direct purchases. Purchases made through any of our authorized stockists will be subject to that specific stockist’s return policies. Please contact their respective customer service department for further information.


Product Colors

We have made every effort possible to ensure the colors are displayed as accurately as possible. We cannot guarantee your computer’s monitor will accurately display the true color.

If you have any questions about the color of an item please contact us: sales@gviteri.com


Site Content

Unless otherwise noted, the Site, and all features and materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other content, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by G.VITERI.
The Site and the Content are intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Content or the Site.

Unless otherwise specified, the Site and the Content are intended to promote G.VITERI’s products and services.